faq's

🌿 Orders & Payments

Q: What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and other secure payment gateways listed at checkout.

Q: Can I modify or cancel my order after placing it?
We process orders quickly to ensure timely shipping. If you need to make changes, please reach out within 12 hours of placing your order. While we can’t guarantee edits, we’ll do our best to help.

🌙 Shipping & Delivery

Q: How long does shipping take?
Domestic orders typically arrive within 5–7 business days. You’ll receive a tracking number once your order ships.

Q: Do you ship internationally?
No! Unfortunately at this time we do not send our crafted goods across the globe.  We currently do not ship outside the U.S. due to customs issues causing package holds and losses. This decision was made with great care, and we hope to serve you globally in the future.

Q: What if my order hasn’t arrived yet?
If your order is delayed, please check your tracking info first. If it seems lost or stuck, email us at info@shopwyldflower.com, and we’ll follow the trail.

🌸 Returns & Exchanges

Q: What’s your return policy?
We offer a 14-day return window for unused, unworn items in original condition. See our Return Policy for full details and how to initiate a return.

Q: Do you offer exchanges?
Yes! If you’d like a different size, scent, or style, we’ll happily exchange it—just contact us within 14 days.

🌞 Products & Restocks

Q: Will an item be restocked?
Many of our goods are handcrafted or released in small, intentional batches. If something sells out, sign up for restock alerts.

Q: Are your products sustainably sourced?
Absolutely. We choose earth-honoring materials and ethical partners. Each item is created with love and intention for both people and planet.

🌱 Account & Subscriptions

Q: Do I need an account to place an order?
Nope—just good vibes and a shipping address. But creating an account helps you track orders and manage your preferences more easily.

Q: How do I unsubscribe from your emails?
We’ll miss you, but you can unsubscribe anytime via the link at the bottom of any email.

✨ Still have questions?

We’re here for you. Reach out to our team at info@shopwyldflower.com, and we’ll get back to you within 1–2 business days or chat with us via our chat option.